FERSAL HOTEL NEPTUNE MAKATI, Makati City – A Smart Stay in the City
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Key details
About the Hotel
107 Neptune St., Bel-Air II,
Makati City,
Philippines,
Metro Manila
Rooms with Modern Comforts
Fersal Hotel Neptune Makati offers 33 air-conditioned rooms with minibars and LCD televisions. Rooms feature parquet flooring, flat-screen cable TVs, and private bathrooms with free toiletries. Some rooms include safes and slippers. Upper floors are accessible by elevator.
On-Site Dining Option
The hotel houses Inn Cafe, serving local cuisine. Guests can enjoy meals at this on-site restaurant during their stay.
Massage Services Available
The hotel provides pampering massage services for guests seeking relaxation during their stay.
Central Makati Location
Located in Bel-Air, Makati City, the hotel is a 10-minute drive from SM Mall of Asia and U.S. Embassy. It is near Ayala Mall, Greenbelt Park, and Museo ng Makati (0.5 km). Ninoy Aquino International Airport is 15-30 minutes by car.
Business and Guest Services
The hotel features a business center with communication conveniences, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free WiFi is available throughout the property. Airport shuttle service is offered for guest transportation.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key access
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Business
Business centre
Fax/Photocopying
Spa & Leisure
Massage
Room features
Air conditioning
Ironing facilities
Bathroom
Free toiletries
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Location
107 Neptune St., Bel-Air II,
Makati City,
Philippines,
Metro Manila
Map view
107 Neptune St., Bel-Air II,
Makati City,
Philippines,
Metro Manila
City landmarks
Garden
Ayala Triangle Gardens
1.4
mi
Mall
Century City Mall
4800 ft
Landmark
Sultan Kudarat Monument
2600 ft
Church
Union Church of Manila
2700 ft
Landmark
Gabriela Silang Monument
3900 ft
Museum
The Mind Museum
1.5
mi
Shopping Area
SMDC Jazz Mall
2000 ft
Mall
Greenbelt Mall
1.8
mi
Market
Salcedo Saturday Market
1.3
mi
Mall
Power Plant Mall
1.7
mi
Landmark
Enterprise Center
3900 ft
Landmark
Greenbelt Chapel
1.2
mi
Museum
Yuchengco Museum
4300 ft
Mall
Qiwellness Spa
2200 ft
Monument
Ninoy Aquino Monument
1.7
mi
Museum
Ayala Museum
1.8
mi
Shopping Area
A. Venue Mall
1.1
mi
Landmark
Ayala Center
2.0
mi
Landmark
San Pedro Macati historical marker
1.3
mi
Landmark
Poblacion
1.3
mi
Church
Saint Andrew the Apostle Church
1.3
mi
Landmark
The Landmark Department Store
2.0
mi
Landmark
Mystery Manila
1.3
mi
Nearby
Church
Saint Peter And Paul Parish Church
1500 ft
Museum
Museo ng Makati
2000 ft
Night club
Royal Club
700 ft
Mall
A. Venue Outdoor Market
800 ft
Spa Centre
Nuat Thai Body And Foot Massage
1200 ft
Night club
Horizon Gentlemen's VIP Lounge
1400 ft
210 Nicanor Garcia
iTrulli Fashion
1700 ft
Restaurants
Hummus Elijah
1.1
mi
7850 Makati Avenue Next To Starbucks And Wendy's. Near Berjaya Hotel and I'm Hotel.
Beni's Falafel
1.1
mi
5343 General Luna Street
Chicken Charlie
1.0
mi
Corner Makati Avenue and Constellation Street Bel-Air Village
Kfc Ayala
1.0
mi
G/F National Life Insurance Bldg 6762 Alaya Avenue
Paris Delice
1.0
mi
1 Makati Avenue Barangay Bel-Air
Wendy's
1.1
mi
7849 Makati Avenue (Corner General Luna Street) Poblacion
El Chupacabra
1.2
mi
5782 Felipe Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
0.7
0.7/10 based on 295 reviews
Thomas
United States,
May
2024
7.6/10
I had a mixed experience at this hotel. The rooms were basic but clean and functional, with the downside of being able to hear noise from the adjoining room and a lingering smell of cigarette smoke. On the positive side, the rooms had many amenities that you would usually find in a more expensive hotel.
Rooms
7.0
The rooms are basic but clean and functional.
Service
9.0
The service was top-notch, with courteous and attentive staff. They made us feel welcome from the moment we booked our room until we checked out.
Location
8.0
The location was very convenient for us, just a few minutes away from several testing centers in Makati and surrounded by dining options that stay open late.
Dining
6.0
The dining experience was hit or miss. While the food serving sizes were generous, the lack of vegetarian options was disappointing.
Facilities
8.0
The hotel had many facilities you would expect in a more expensive hotel.
Friendly Staff
Limited Dining Options
Frederick
United States,
May
2024
6.6/10
The hotel is conveniently located for easy access to various testing centers in Makati, making it a practical choice for us. The staff is accommodating but could be more helpful, especially during night shifts. The rooms, although eventually fixed, had maintenance issues and dated A/C units. The dining experience is satisfactory, offering a good selection of homemade products. The hotel's facilities are below par for the location, lacking some essential amenities.
Rooms
6.0
Although the sink issue was eventually fixed after two days, the initial experience was inconvenient. The rooms had old window A/C units without remotes, which needed updating.
Service
7.0
The staff, especially during night shifts, could improve in being more helpful and proactive. However, they were very accommodating upon arrival.
Location
7.0
The location is very convenient for our needs as it only takes a short time to reach the testing centers in Makati. However, some improvements are needed to match the great surroundings.
Dining
8.0
The dining experience provided good options, especially with their homemade products. However, there were minor issues with the packaging of some items.
Facilities
5.0
The facilities in the hotel are subpar for the location, lacking some essential elements that could enhance the overall experience.
convenient location
maintenance issues
Dean
United States,
April
2024
7.0/10
My stay at the hotel was a mixed experience. The rooms, although they looked better in photos, were comfortable and had basic amenities like a big bed, a TV, and a fridge. However, I was disappointed to find out my room had no window and was whatever was leftover. The location was superb, close to the central business district and dining options, but the dining experience was lacking with limited and repetitive options, especially for vegetarians.
Rooms
7.0
The rooms were comfortable and had basic amenities like a big bed, a TV, and a fridge.
Service
8.0
The service was friendly and accommodating, especially the front desk staff.
Location
9.0
The location was superb, close to the central business district and dining options.
Dining
5.0
The dining options were lacking, especially for vegetarians, with limited and repetitive choices.
Facilities
6.0
The hotel facilities were just alright.
Allen
United States,
October
2023
6.6/10
My stay at the hotel was a mixed experience. On the positive side, the room was spacious and clean, ensuring a good night's rest, but our last night without a window was a bit disappointing. The service was a bit of a letdown, with unfriendly staff restricting early check-in and hot water availability. However, the front desk service was superb. The location was very convenient for my needs, though some security issues were concerning. The dining options were limited, with little variety for non-rice eaters. Overall, the facilities were satisfactory.
Rooms
7.0
The room I stayed in was spacious and clean, offering a comfortable night's sleep.
Service
6.0
While the staff had some shortcomings like restricting early check-in, the front desk service was excellent.
Location
8.0
The hotel's location was superbly convenient for my activities, but security concerns were raised due to a theft incident.
Dining
5.0
Dining options were limited, especially for those looking for non-rice alternatives.
Facilities
7.0
Overall, the facilities provided were satisfactory during my stay.
Convenient location
Limited dining options
Victor
United States,
September
2023
7.4/10
My stay at the hotel was a mixed experience. The convenient location near Makati Ave and A-Venue was great for exploring the area, but I faced issues with the lack of hot water during all three nights I stayed there. The rooms had a mini refrigerator, making it easy to store cold drinks, but the one assigned to me upon arrival wasn't ready.
Rooms
6.0
The rooms had a mini refrigerator, which was convenient for storing cold drinks. However, there was no hot water during the entire stay, which was disappointing.
Service
7.0
The staff was very friendly and accommodating throughout my stay. However, there was a minor miscommunication about 'fresh orange juice,' and they couldn't provide hot water to more than one room at a time.
Location
9.0
The location was the prime consideration for my stay, being strategically close to the central business district, restaurants, and coffee shops in central Makati Belair.
Dining
8.0
I enjoyed dining at the hotel, especially trying out the new Makati Ave branch. The dining experience was overall good.
Facilities
7.0
The facilities provided at the hotel were satisfactory, meeting basic needs during my stay.
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